AI Concierge
Automated customer relations for artisanal gelato commerce.
Agent Active
Integration Status
verified
chat
WhatsApp API
Meta Business Cloud Connected
psychology
Knowledge Base
Upload flavor notes, sourcing stories, or FAQs to refine agent responses.
cloud_upload
Automation Settings
inventory_2
Stock Level Sync
receipt_long
Order Processing
schedule
Delivery Estimates
Conversation Logs
Real-time AI customer interactions
Elena Ricci
14:22"Which of the nut flavors is currently in stock for local delivery?"
AI Handled
done_all
Sent: Bronte Pistachio & Nocciola
Marco V.
13:05"I'd like to repeat my last order of 3 pints of Dark Chocolate."
AI Handled
shopping_bag
Order Drafted: #INV-9281
Sarah Jenkins
11:48"My order arrived but one of the lids was slightly open. What should I do?"
Human Escalation
priority_high
Requires manager review
Chef Alessandro
09:12"Check current vanilla pod inventory before accepting more bulk orders."
AI Handled
inventory
Stock Level Synced